Thoughtful service, from checkout to your doorstep. Everything you need to know, clearly and simply.
All orders ship within the United States. Once your order is placed, please allow 1–2 business days for processing. A confirmation email with tracking details will follow as soon as your package is on its way.
All sales are final. We do not accept returns or exchanges, so please review sizing and product details before placing your order.
If your order arrives damaged, please contact concierge@nursenoircollective.com within 7 calendar days of delivery. Include your order number and photos of the item and its packaging, and we will make it right.
Our Concierge team is always here, even if your message comes at 3 AM after a 12-hour shift. We understand your time is precious and your schedule doesn't follow a 9-to-5.
Concierge@nursenoircollective.comWe respond within 48 hours so you can get back to what matters.